Frequently Asked Questions
Everything you need to know about your Game Grumps gear.
When will my order ship?
Most orders are processed within 3-5 business days. Once your package leaves our warehouse, you will receive a tracking number via email to follow its journey.
Do you ship internationally?
Yes, we ship our apparel and accessories worldwide! Please note that international orders may be subject to customs fees or import duties depending on your country's regulations.
How do I know which size to order?
We provide a detailed size chart on every product page. We recommend measuring a favorite shirt you already own and comparing it to our specs to ensure the perfect fit.
What is your return policy?
We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a refund.
How should I wash my Game Grumps apparel?
To preserve the quality of the print and fabric, we recommend machine washing cold with like colors and tumbling dry on low heat, or air drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.